Many thanks for all the positive and 'couldn't agree more about the NHS' comments from people. No thanks at all for the 'anonymous' comment from a clearly defensive and chippy NHS employee for the 'this is a boring rant' message. I tell you its really boring dealing with you and your pathetically inadequate colleagues.

Received a letter from A&E dept ....lots of 'sorries' and ' the care was deemed correct' by a consultant who never saw me, the letter relied heavily on her input, due it appears to me, because they could not get comments from the two wholly useless locum doctors who saw me in the A&E dept during two consecutive visits. No offers of 'how can we put this right?', just 4 pages of bland excuses.

Still no word from the surgeon or his staff. Case notes been handed over to hospital manager to see if she can make them pull their finger out.