Ever greater heights of neglect.

I take it all back, the doctors at UCHL are not doing all they can to get my injuries sorted. Far from it, they appear to be doing nothing at all. Dr Penn, Dr Morris et al , the team who arrived at my bedside to tell me they were doing all they can to prioritize my treatment have done precisely nothing since they uttered those words. I have made repeated phone calls, over several weeks,to the hospital to get some idea as to what they are doing and have had no response at all. The PALS people don't get much further either despite their repeated intervention. This hospital is highly inefficient, the staff seem a law unto themselves and they care not a jot for their patients.
Dozens of them know how negligent they have been and yet they still do nothing to try and put right the damage. NOTHING!
Every department has been useless from the disatrous A&E , the rheumatology people under Professor Ehrenstein; who needs to get his head out of his study books and find out whats happening to his patients, that is what he's paid for and not least those mean characters employed on the ward.
They know they will be sued and their attitude is one of 'its not our money that's paid out and we don't lose our jobs, so who cares'.
The hospital seem incapable of admitting fault or a breakdown in systems which their clearly is. The communication between hospital and patient is non existent.
They might want to take a look at the way Dr Lee over in The National works and keeps notes, meticulous and thorough. None of the excuses that one doctors secretary gave me ...' it's the NHS, we don't log every phone call made or take any notes about enquiries'. Dr Lee's team note down details of every phone call made about ongoing treatment, I've seen them in my file.
This was the same secretary who always asks, 'Private or NHS?'...because we know it makes a difference even if they are using NHS property and resources to carry out their work.